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Professional negligence

There are times when we need to instruct professionals to undertake work for us. It may be such occasions as buying a house, valuing a building, designing a home or place of work or advising on our tax position. We naturally expect and hope that the work will be undertaken well and to the standard one would expect of such a professional. But occasionally it does not go as one would expect and hope. Even the most capable of professionals can make mistakes which have financial consequences. What can one do about it?

What is professional negligence?

When the service provided by the professional falls below the standard one was reasonably entitled to expect of someone from his or her profession which causes you to suffer financially as a consequence, then there is the likelihood that a claim for professional negligence will arise and merit investigation.

See our Frequently Asked Questions page

Expertise of our professional negligence lawyers

We have successfully acted in claims against:

  • Accountants
  • Architects
  • Civil engineers and other construction professionals
  • Independent financial advisers (IFAs)


  • Insurance brokers
  • IT consultants
  • Solicitors
  • Surveyors and valuers

Our experience

Our experienced professional negligence solicitors have dealt with a wide range of cases. They include acting for:

  • residential occupiers in connection with multiple failures by a number of surveyors in failing to identify the use of defective concrete in the construction of all houses in the same street. Compensation equivalent to half the value of the houses typically awarded;
  • a house owner in claim for negligence against architect for having failed to project manage the builders constructing a home extension, including incorrect certification of interim payments. Claim for £100,000+ and ongoing;
  • clients in numerous pension misselling claims against independent financial advisers who failed to give appropriate advice about the benefits of final salary schemes over private money purchase schemes;
  • an individual in a claim against a conveyancing solicitor who failed to identify to a purchaser client that information was disclosed by the seller which revealed the property was blighted by a boundary dispute resulting in significant loss of value; and
  • a government agency in connection with a claim against an architect for negligent design resulting in structural failures costing in excess of £3000,000 to rectify.
  • a lender on a claim against solicitors who had failed to register security for a loan and securing repayment of loan of over £300,000.

Further examples of successful claims include:

  • representing an individual whose accountants wrongly advised on a tax liability giving rise to a £800,000 tax bill. The claim was funded by Legal Expenses Insurance in his home contents insurance
  • representing a client whose divorce solicitor had not noticed that the matrimonial home comprised 2 separate Land Registry Titles and a piece of unregistered land. The claim was settled at mediation with payment of diminution in value of the house and substantial legal costs.
  • acting on behalf of a client bringing a claim against his former solicitors for failing to comply with a court order resulting in judgment being entered against him.
  • acted for elderly client against a firm of financial advisers who had invested £900,000 in an unsuitable policy.
  • represented homeowner who had engaged a surveyor to carry out a full structural survey before purchasing a home. Dry rot was discovered after the purchase was completed.
  • acting for a company in a claim against a firm of architects for failings in the design of a steel structure and the project management of the construction of it.

Our approach to professional negligence claims

We offer practical and expert advice which will include:

  • an assessment of the facts and evidence;
  • establishing whether the claim is still within the time limits to pursue it;
  • an indication of the remedial steps to be taken and advice on action to address the position; 
  • consideration of the value of the claim and loss caused;
  • the need for expert witnesses;
  • strategy and tactics;
  • costs and funding; and
  • the merits of the claim.

Please click here to get more information on Business, commercial contract disputes.

You can also view or page on Arbitration or Mediation to get further information on these topics.

For further information or to arrange to speak to one of our specialists in professional negligence claims, please get in touch with Sarah Smith by telephone on 023 80482276 or email Sarah.

Meet the Team

Peter Taylor
Managing LLP Partner

T: 023 8048 2276
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David Eminton
LLP Partner

T: 023 8048 2284
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Helen Brown
LLP Partner

T: 023 8048 2152
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Contact Us

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02380 482 482

01962 679 777

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