Podcasts

Claire Merritt and Tabytha Cunningham | 30th November 2021

Recruitment & Retention Part 2: Long Term Employee Retention

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Claire Merritt and Tabytha Cunningham | 30th November 2021

Recruitment & Retention Part 2: Long Term Employee Retention

Many organisations are struggling with retaining talent, with some offering high salaries in order to attract and retain key people. But does this keep good staff in the long term? Employment experts Tabytha Cunningham and Claire Merritt explore the key factors that affect employee retention, and how you can keep existing staff happy and productive.

00:50 Claire talks through the importance of good and frequent communication in your business at all levels.

01:57 Training and development is key. Businesses change all the time and people are looking for their next challenge.

03:17 Managing staff after the pandemic and new skills. How can we effectively manage remote teams and keep them engaged?

05:43 Managing wellbeing and making employees feel valued. What tools are available?

06:55 Flexible working, work life balance and making sure your employees don’t feel overwhelmed.

09:12 How do you advertise your roles and do you mention remote working?

09:50 Managing mental health at work. Do you have training in place to ensure managers can help people properly? This can be key in employee retention.

12:09 The importance of recognition. What motivates people is different for each individual but it is always important to show employees they are valued.

13:44 How should you reward employees?

16:19 Career progression and ensuring employees feel they are heading in the right direction.

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Claire Merritt and Tabytha Cunningham | 30th November 2021

Recruitment & Retention Part 1: Recruitment Best Practice

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Claire Merritt and Tabytha Cunningham | 30th November 2021

Recruitment & Retention Part 1: Recruitment Best Practice

Welcome to the first of our two-part employee recruitment and retention podcast. Lots of business are struggling to recruit and retain the right people for their organisation. Employment law experts Claire Merritt and Tabytha Cunningham explain how getting your processes right can really help.

01:41 What does best practice look like? Claire examines how contracts of employment can be used as a key recruitment tool.

03:51 Going back to basics and focussing on the requirements of the role.

04:30 Your job adverts – be mindful of discrimination claims be careful with language

05:20 Ensuing you have an objective selection and interview process.

06:40 Risks of getting it wrong – the pressure on wage inflation, the gender pay gap.

09:03 A move towards openness – disclosing salaries and meeting candidate expectations.

10:22 Best practice for candidate onboarding and offering the best support.

12:00 Probationary periods and using these correctly.

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Clive Dobbin, David Roath and Tabytha Cunningham | 9th September 2021

The Employment Tribunal: What happens on the day – Part 2

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Clive Dobbin, David Roath and Tabytha Cunningham | 9th September 2021

The Employment Tribunal: What happens on the day – Part 2

Welcome to part two of our two-part series on Employment Tribunals. In this podcast Employment experts Clive Dobbin, David Roath and Tabytha Cunningham answer your key questions about what happens on the day of a Tribunal. They chat through everything from how to give a witness statement to what to wear.

For more information on how our team can help you: https://parissmith.co.uk/your-business/employment-law/tribunal-representation/

Show notes
00:50
What is the set up for a typical Employment hearing?
David talks about how processes been pushed forward by the pandemic and what are the options for a virtual hearing. Do you get a choice which option you can have?

02:50
What should you know before the hearing to prepare? Tabytha explains what technology you should test if you are remote and some tips for making this process seamless.
If you have an in-person hearing, what happens when you arrive and who will be there? Be prepared for lots of waiting around.

04:25
What preliminary matters will there be on the day? Tabytha talks through how this works and what is common.

05:10
Who decides the outcome of a case? This depends totally on the claim. Simple cases like unfair dismissal will be heard by one Judge In more complex cases like discrimination, there will be a panel of three people. Our experts explain how to they work together to decide and who has the final say.

07:35
Giving evidence – how is this done and how should you address the Judge?
Our experts also explain how are different people are addressed and the common terms you might hear such as ‘claimant’, what you should wear, what to bring with you, where to stand when giving evidence and what swearing an oath means in practice.

09:45
What happens at cross examination? This is when the other side will ask questions about your witness statement. Our experts give some tips about what to expect and how to answer.

11:40
Our Employment team give top tips for preparing to be a witness and discuss the importance of the witness statements.
The key is that you should remind yourself what is said in the statement before the hearing as they often written a long time before the hearing.

13:40
Submitting additional documents – what is the process when you want to submit extra information?

15:35
Cross examination can be nerve-wracking. Our team give tips for giving evidence and cross examination, and cover the importance of preparation and overcoming nerves

20:35
Coming to a decision – what is the process and how long does this take?

21:50
What happens if you are unhappy with the decision and what are the grounds for appeal?

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13th July 2021

The Employment Tribunal process – What you need to know – Part 1

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13th July 2021

The Employment Tribunal process – What you need to know – Part 1

Welcome to the first episode of our two-part series on employment tribunals. In this podcast Employment experts Clive Dobbin, Claire Merritt and Andrew Willshire cover the key steps in presenting a tribunal claim, and what employers should do in response to a claim.

Show notes
01:10
What is ACAS early consiliation and what do you need to do? We chat through how this process can help you address issues early and how ACAS can mediate.
More information: www.acas.org.uk/early-conciliation
03:50
What is our advice for employers about ACAS early consiliation? Should you engage and what are the benefits?
05:25
Are ACAS overburdened and what are the implications?
06:30
We cover how an employee presents a claim to the tribunal and what documents are required.
Access an ET1 form: www.gov.uk/government/publicat…t-tribunal-form-et1
07:55
We discuss what makes a claim acceptable
08:30
How much detail should an employee include in the claim? They must be concise and clear.
09:10
Should you attach documents in your initial claim submission?
09:50
What happens when you receive a claim as an employer? There are strict deadlines in this process, so explain the importance of this.
11:05
Our experts guide you through submitting an ET3 form, verifying the information that the employee has submitted, and when you have your opportunity to submit your version of numbers, dates etc.
11:50
When should you be instructing a solicitor and information gathering and submitting your response?

13:10
So the claim and response have been submitted – what happens now? We also discuss when a preliminary hearing is necessary.
14:22
Who attends a preliminary hearing?
15:00
What evidence do you need to defend a claim? We also discuss the process of ‘disclosure’ – what is this and how long does it take?
17:50
Our experts talk through the role of witness evidence
18:40
What should you do if you feel there are documents missing in the disclosure?
19:55
Employment tribunal costs – can you reclaim costs if you are successful in defending your claim?
22:00
Reaching a settlement – our lawyers answer key questions such as what options are there for settlement once a claim has been presented? Are settlements always done through ACAS?
25:05
The role of mediation – how does it work through the employment tribunal process, and how successful is judicial mediation?
25:45
How has COVID-19 affected the employment tribunal process? We know the employment tribunal is struggling to cope at the moment, so how does this affect when a final hearing can happen?

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21st May 2021

Performance management process: getting it right in your business

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21st May 2021

Performance management process: getting it right in your business

In our latest employment law podcast, where employment law experts Claire Merritt and Tabytha Cunningham dive into the complex topic of performance management. They explore and advise on how to manage poor performance, why its so important, the key components of a good performance management process and how to address concerns.

Show notes:

00:45
Why is performance management important? Good performance management leads to better productivity, open communication and allows managers to identify, and more importantly resolve issues.

02:20
How has performance management been affected by the pandemic? Good performance management is difficult at the best of times, and the pandemic had led many businesses to be in survival mode which means performance management slips off the radar.

05:05
What are the key components of performance management processes? The important things to remember are to be continuous, and have structure.

09:00
Claire and Tabytha discuss the importance of tailoring targets and performance criteria for individuals.

10:50
How do you set up a performance management process? Its not plain sailing! There is no ‘one size fits all’ but employers should focus on making it realistic, and investing in managers is key.

14:10
Claire and Tabytha discuss how important it is to set goals and targets that are appropriate.

15:15
How to use your system to manage those poorly performing – remember the aim is always improvement, not dismissal.

17:00
How to identify the reasons for poor performance. This could be anything from training requirements to personal issues. Managing this is an important part of good performance management.

18:30
Claire and Tabytha discuss how formal and informal performance management processes can be used together, and how they can serve different purposes.

19:00
What happens when an employee’s performance does not improve, despite a robust procedure?

23:35
Claire and Tabytha tackle a common question: how long do you set targets for?

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9th April 2021

Managing Mental Health at Work

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9th April 2021

Managing Mental Health at Work

Employment experts Tabytha Cunningham and Claire Merritt answer the common questions managers have managing mental health at work. The pandemic has made it even more difficult to spot the signs of poor mental health, so how can we make sure we are being proactive as employers?

01:55 What do we mean by managing mental ill health at work?

03:56 When are employers liable for work related stress? What are the risk factors and where do employers stand?

07:00 What proactive steps can managers take to improve mental health of staff?

11:03 What does it mean to be a mental health first aider?

12:05 When is poor mental health classed as a disability?

16:26 If someone is disabled, what adjustments should you make?

18:42 What should potential triggers or warning signs should managers look out for?

24:08 What should a manager do when an employee discloses a mental health problem?

26:20 How best to manage poor performance related to mental ill health

Resources
Managing and supporting mental health at work with Mind: https://www.mind.org.uk/workplace/mental-health-at-work/taking-care-of-your-staff/useful-resources/

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16th January 2020

Is Your Solicitor Playing To Win?

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16th January 2020

Is Your Solicitor Playing To Win?

Do your lawyers have the knowledge to win your case? There are many avenues your solicitor could go down to ensure you win, and keep costs down. Partner Helen Brown explores this.

Show Notes:
00:40 What normally happens when you have a commercial dispute? Helen describes the situation you want to avoid
01:30 Helen considers some of the tactical mistakes that are made during a commercial dispute resolution process
01:47 Helen suggests some ideas to think about when you are going through a commercial dispute, how can you ensure you win?

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30th August 2019

A Guide To Settlement Agreements

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30th August 2019

A Guide To Settlement Agreements

Employment Solicitor Sarah Hayes takes us through a guide to settlement agreements. Why are they beneficial? What should you need to know and what are the practical steps that need to be taken for them to be legally binding?

Show notes
00:28 What is a settlement agreement? Sarah defines what it means
00:48 What is the purpose of a settlement agreement and what will include
01:15 There are various benefits of having a settlement agreement – Sarah talks through what these are
02:00 How long does it take to agree the terms of a settlement agreement?
02:40 It is important to see a solicitor if you are issued with a settlement agreement – Sarah talks about how this works in practice
04:06 What happens if you want to negotiate the terms of your agreement and do you have to sign the agreement? Sarah explains in detail and what the implications are for you.
04:45 How do you know if you’re getting a fair deal?
05:30 What is the typical time frame for payments being made?

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Peter Taylor | 13th August 2019

How To Resolve Commercial Disputes Without Going To Court

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Peter Taylor | 13th August 2019

How To Resolve Commercial Disputes Without Going To Court

How do you settle commercial disputes without going to court? Mediation can hold the key. In his latest podcast, Managing Partner Peter Taylor explains what mediation is and how it applies to commercial disputes.

Show notes:
00:28 What is mediation? Peter defines what happens
01:00 How successful is mediation statistically and what is the role of the nominated mediator?
01:27 Mediation can be particularly useful when parties need to maintain a relationship. Peter talks through when this might be the case
01:43 Peter talks about the wider benefits of mediation as opposed to the courts.
02:26 What happens if a dispute is not settled in a mediation?
02:49 Are there any disadvantages to mediation?
03:42 What is the process in mediation? Peter explains the stages which parties go through step by step
05:55 What happens when a settlement is agreed? When is this legally binding?
06:58 What does a settlement through mediation feel like?

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23rd July 2019

Decision Making For Vulnerable Young Adults

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23rd July 2019

Decision Making For Vulnerable Young Adults

We are delighted to be sponsoring the app for the Knights Foundation’s Teddy Bear Appeal app; a project which will allow the conversion of a lodge at a beautiful location on the south coast of England overlooking the sea is to to a high specification so that disabled families can enjoy a holiday in exactly the same way as an able-bodied family.

Families with a vulnerable child will face many difficult decisions. In our latest podcast, we aim to offer bite size legal advice to help these families. Partner Elizabeth Power talks through what options are available with regards to decision making when these vulnerable children turn 18.

Show notes:
00:50 How does the role of a parent change when a vulnerable child turns 18?
02:00 Elizabeth talks about how frustrating it can be for parents to communicate with medical professionals once a vulnerable child turns 18
02:15 What happens when a professional assesses the young person? Elizabeth talks through using the example of getting consent for dental work
03:35 What decision making options are available for parents? Elizabeth talks through what the documentation all means
04:56 What are the key parts of the Mental Capacity Act, 2005 you should understand as parent? Elizabeth explains they key principles
05:50 Applying to the Court of Protection and Deputies – Elizabeth talks through how this process works and when this happens
08:22 Contact us for more information – how we can help in this difficult situation

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10th July 2019

Can Employees Be Made To Wear Heels To Work?

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10th July 2019

Can Employees Be Made To Wear Heels To Work?

Recent media coverage around dress code at work has sparked examination into the guidance available for employers; what legal principles do you need to know before making any changes to dress code policy? Solicitor Sarah Hayes discusses.

Show notes
00:30 Sarah talks about recent media coverage from Japan around workplace dress codes – what can we learn from this?
01:25 Sarah examines a recent example from the UK
02:00 Sarah talks about the Equality Act – are there gaps?
02:30 New guidance is published for employers and employees – how are these applied in practice?
03:10 What does this mean for employers and what should you consider if revising your dress code policy?

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10th July 2019

Do You Always Have To Sell The Family Home To Pay For Care Fees?

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10th July 2019

Do You Always Have To Sell The Family Home To Pay For Care Fees?

It is often assumed that selling the family home is the only way to pay for care fees as this is often the biggest asset; however this is not always the case. Legal Assistant Ashleigh Bryant talks through the key legal principles you should be aware of if you are in this situation.

Show notes
00:40 Why it is important that you know the basic principles?
00:50 Ashleigh talks though Property Disregards and how these works
01:21 Ashleigh goes into more detail about 12 week Property Disregard
01:50 Ashleigh considers deprivation of assets – how does this work?
02:30 Summary and where to go if you have questions

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