I am delighted to announce that we passed a rigorous Lexcel assessment in October with ‘flying colours’ and therefore have retained our Lexcel accreditation for another year. During her visit the Assessor, Kate Baker, was particularly impressed with the firm’s high standards and the level of commitment of everyone in the firm.
Lexcel stands for Legal Excellence and is a quality standard developed by the Law Society. It is an optional, recognised accreditation scheme which is designed to give assurance that qualifying law firms meet the highest possible client care and business management standards. To gain and retain Lexcel, a law firm must undergo an annual assessment by an experienced independent assessor, much like the commercial quality standard ISO 9001.
The Standard requires compliance against a number of elements within the key areas of:
The accreditation is important to us as it underpins our core values: Service; Professionalism; Integrity; Respect; Innovation and Trust (SPIRIT). Like other reputable accreditation schemes, I believe Lexcel gives our clients the certainty of knowing that we have passed a number of advanced audit checks to ensure that what we do is actually delivering the highest possible standard of service, right across the firm.
There are those who see such standards as a mere check-box exercise, but that is not how we see it at Paris Smith. For us Lexcel is an important way of measuring our progress each year on our journey of continuous evaluation and improvement. I am keen on Formula 1 and I believe that, as with Lewis Hamilton, we have to ‘raise the bar’ every year to stay ahead.
This standard will stand the test of time and I hope that clients will appreciate the reassurance of knowing that Paris Smith has met the rigorous standards imposed on us by this Law Society Standard.
Our Commitment to our Clients can be found here.