Leadership and COVID – what needs to change?

In the first chapter of our white paper, we consider the importance of good leadership. With many arguing that this is our chance to reboot the workplace, now is the time to reconsider our models of leadership, as well as the values and skills we must cultivate to thrive and prosper in the future.

Good leadership is necessary in the best of times but vital in the worst; we examine the role of leadership in this time of change and how new ways of working can support employee wellbeing and productivity. Our report considers how to ensure a motivated and successful remote workforce and questions whether this is possible under current employment law.

“The primary function of leadership is communication. The very definition of it is about influencing others, encouraging the right behaviours that will deliver shared goals or objectives for the business and for individuals personally.” Hannah Leach, vice president, employee experience and culture, Carnival UK (P&O Cruises & Cunard).

Even before the pandemic, the trend towards a shared purpose with more collaboration from employees was emerging. The greater the participation in decision-making, the faster implementing change becomes. So how do we build on this momentum? How do we make companies fit for the future, whatever it might bring?

Dr Simon Fox, head of law at Solent University, promotes the National Decision Model – as found at the heart of policing in England and Wales – as providing a template for businesses to make decisions that can be legally and ethically examined and challenged, both at the time and afterwards.

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