Southampton 02380 482 482
Winchester 01962 679 777

mediation banner image

Mediation for business and commercial disputes

- a safe, confidential and flexible forum in which you have control to settle a business, commercial or personal dispute

Business, commercial and civil mediation

From time to time you may find yourself involved in a dispute, which could be business related or about private legal rights and issues. Mediation offers a safe, flexible and confidential forum in which you can look to settle such a conflict whether it be a business, commercial, civil or employment dispute with the help of an independent facilitator.

Mediation has a number of significant benefits over the courts:

Chambers and Legal 500 logos

Avoid time, cost and stress

It can enable businesses or individuals involved in a dispute to avoid the time, cost and stress of litigation and taking or defending a claim through the courts.

Past and future

It focuses as much on the future as on the past. Courts make judgments and decisions on what has happened. Settlements agreed in mediations can take account of what has caused the dispute or disagreement but also reflect what the parties’ own interests are for the future.

For example, it may be that you have a dispute with a customer or supplier but would both like to continue to do business together. The adversarial nature of litigation may make such an outcome impossible. A negotiated settlement in mediation may be able to preserve the relationship on agreed terms.

read more

Control over settlement agreed

You have control over what settlement is agreed. You are not committed to a settlement unless and until it is formalised in a signed written agreement.

Mediation has been described like buying a new car. You may test drive a number before choosing which one is your preferred one. During mediation a number of settlement options may be offered and it is for you to choose which is best for you.

read more


Statistics confirm that mediations have strong prospects of success. Statistics in 2018 confirm that mediations have a success rate of 89%, 74% achieving settlement on the day of mediation and 15% shortly after mediation.

We have been involved in cases in which parties were convinced at the outset that a mediation would be unsuccessful then be pleasantly surprised when they were able to agree a settlement at a mediation.

read more

Our facilities

Paris Smith has professional and comfortable facilities at our landmark offices in Southampton to host mediations. The office has easy access to public transport links by rail, road or air. We have Wifi connection, can arrange for refreshments and have rooms available to enable each party to have some private space as well as a room where both parties and their representatives can meet.


read more

Frequently asked questions

Please take a look at our Frequently Asked Questions page.  If you cannot find the answer you are looking for please email Sarah Smith.

Sarah Smith
Mediation Administrator

T: 023 8048 2276
Send an email

View Profile

Let us get in touch

If you would like us to call you at a convenient time, please fill in the form below.

Request a callback

For more information on how we deal with your personal information please see our Privacy Notice.