Front of House Administrator
Reception
Southampton
- Role Overview
- Benefits
- Your Working Environment Apply
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Paris Smith is one of the leading law firms in the Central South, known for our commitment to excellence, integrity and client care. We are looking for a professional and personable Front of House Administrator to join our friendly and welcoming team in Southampton, with occasional cover at our Winchester office on Parchment Street.
The role
As part of our Administrative and Reception team, you will support the General Office with archiving and other light administrative tasks to help keep the firm running smoothly.
When covering reception and hospitality duties, the role is varied and client-facing. You will often be the first point of contact for clients, visitors and contractors, manage incoming telephone calls, assist with meeting room set-ups and provide light refreshments for meetings and lunches.
Key responsibilities
- Supporting the handling of incoming post, deliveries and contractor enquiries
- Assisting with archiving and other general administrative tasks
- Providing client hospitality support during busy periods or staff holidays
- Greeting clients and visitors with warmth and professionalism
- Managing incoming calls and directing them appropriately
- Covering reception at our Winchester office when required
Our ideal candidate
We are seeking someone who enjoys a client-facing role and thrives in a busy, collaborative environment. You will be organised, proactive and comfortable juggling a variety of tasks while maintaining a professional and welcoming manner.
You will ideally have:
- Previous experience in a professional services environment
- Reception experience, ideally using Microsoft Teams telephony
- Strong IT skills, with proficiency in Word, Excel and Outlook
- Excellent communication and interpersonal skills
- A professional, approachable and friendly manner
- Strong attention to detail and organisational skills
- Flexibility to travel to Winchester for cover when required
Rewards and Benefits
We want you to thrive at Paris Smith and be the best version of yourself. That’s why we do what we can to support your health and happiness both at work and outside it.
Rewards and Benefits
We want you to thrive at Paris Smith and be the best version of yourself. That’s why we do what we can to support your health and happiness both at work and outside it.
As well as a competitive salary, we offer a range of other benefits.
Competitive salary
We’ll give you a salary that’s appropriate for your experience, service line and location. We use third-party market research to make sure what we pay is competitive compared with the rest of the market.
Performance incentive
We take a performance driven approach at Paris Smith. So, if you perform well and are eligible, you may receive a bonus on top of your salary.
Benefits
Whilst pay is of course important, we look to provide a broad range of benefits as well, focused on health, wellbeing and family.
- 26 days’ holiday (increasing by one day per one year of service up to a maximum of 30 days) plus bank holidays
- Pension scheme membership
- Private medical insurance (subject to eligibility)
- Group income protection (subject to eligibility)
- Life assurance cover
- Personal accident cover
- Discounted legal fees
- Shopping Gateway: get product discounts by shopping online
- Data protection and privacy notice
Wellbeing
At Paris Smith, the health and wellbeing of our staff is of the utmost importance. In support of this, we offer:
- access to a number of fully trained Mental Health First Aiders;
- health assessments (subject to eligibility);
- an annual Wellbeing Week;
- annual flu vaccinations;
- eyecare vouchers;
- financial wellbeing – access to professional financial advice throughout the year; and
- Employee Assistance Programme.
Data Protection & Privacy Notice
If you are a direct applicant or a recruitment agency, for more information on how we deal with your personal information please see our Job Applicant Privacy Notice. For all other visitors, for more information on how we deal with your personal information please see our general Privacy Notice.
You’ll work closely with our friendly Administrative and Reception team, supporting colleagues across the firm to ensure a smooth and welcoming front-of-house experience. The role involves regular interaction with fee earners, support staff, clients, visitors and external contractors, making you a key point of contact within the Southampton office. You’ll also work alongside colleagues in Winchester when providing reception cover, helping to maintain consistent service across both offices.
If you believe you are the person we are looking for, please complete the form below and upload your CV
Have a question before you apply?
Email the Recruitment team at recruitment@parissmith.co.uk
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